Terms and Conditions
The domain name Prolicious.com is owned by Samyog Health Foods Private Limited (hereinafter referred to as “Samyog Foods”), a company registered under the provisions of the Companies Act, 2020, with its registered office at 604B Naman Midtown, Dadar.
Your use of the Website and services and tools are governed by the following terms and conditions as applicable to the Website including the applicable policies which are incorporated herein by way of reference. If you transact on the Website, you shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, you shall be contracting with Samyog Foods and these terms and conditions including the policies constitute your binding obligations, with Samyog Foods.
Your Account and Registration Obligations
When you use the Website or send emails or other data, information or communication to us, you agree and understand that you are communicating with us through electronic records and you consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.
Contents Posted on Site
No part of the Website and no Content may be copied, reproduced, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted or distributed in any way (including “mirroring”) to any other computer, server, Website or other medium for publication or distribution or for any commercial enterprise, without Samyog Foods express prior written consent.
We view protection of you privacy as a very important principle. We understand clearly that You and Your Personal Information is one of our most important assets. We store and process your Information including any sensitive financial information collected, if any, on computers that may be protected by physical as well as reasonable technological security measures and procedures.
Disclaimer of Warranties and Liability
The information contained in this website is for general information purposes only. The information is provided by prolicious.com and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Every effort is made to keep the website up and running smoothly. However, prolicious.com takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
Liability of Prolicious in any event will be to a maximum of the price paid by you the user (for that particular transaction). In no circumstances, will Samyog Foods bear any additional cost.
You will be required to enter a valid phone number while placing an order on the Website. By registering your phone number with us, you consent to be contacted by us via phone calls and/or SMS notifications, in case of any order or shipment or delivery related updates. We may also use your personal information to initiate any promotional phone calls or SMS.
While availing any of the payment method/s available on the Website, we will not be responsible or assume any liability, whatsoever in respect of any loss or damage arising directly or indirectly to you due to:
- Lack of authorization for any transaction/s, or
- Exceeding the present limit mutually agreed by You and between “Bank/s”, or
- Any payment issues arising out of the transaction, or
- Decline of transaction for any other reason/s
You understand, accept and agree that the payment facility provided by Samyog Foods is neither a banking nor financial service but is merely a facilitator providing an electronic, automated online electronic payment, receiving payment through Cash On Delivery, collection and remittance facility for the Transactions on the Website using the existing authorized banking infrastructure and Credit Card payment gateway networks. Further, by providing Payment Facility, Samyog Foods is neither acting as trustees nor acting in a fiduciary capacity with respect to the Transaction or the Transaction Price.
You, as a Buyer, understand that upon initiating a Transaction You are entering into a legally binding and enforceable contract to purchase the products and/or services using the Payment Facility, and you shall pay the Transaction Price through Your Issuing Bank to the Seller using Payment Facility.
You, shall electronically notify Payment Facility Delivery or non- Delivery within the time period as provided in Policies. Non notification by You of Delivery or non- Delivery within the time period specified in the Policies shall be construed as a deemed Delivery in respect of that Transaction.
Ship and Delivery Policy
We usually ship the product within 2 working days after receiving the order and deliver them within a week.
Safe and Secure Shopping
Your online transaction on prolicious.com is secure. All credit card and debit card payments are processed through secure and trusted payment gateways managed by leading banks
To send any questions or comments, please write to firstname.lastname@example.org